1. General Information

1.1. The term “Divine Ornament” or “us” or “we” refers to the owner of the website whose registered office is Divine Ornaments, Rajkot. The term “you” refers to the user or viewer of our website.

1.2. The content of the pages of this website is for your general information and use only. It is subject to change without notice.

2. Use of the Website

2.1. You must be at least 18 years old to use this website. By using this website, you confirm that you meet this age requirement.

2.2. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

2.3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.

3. Product Descriptions

3.1. We strive to ensure that the products shown on our website are accurately represented, including their colours and sizes. However, we do not guarantee that the product descriptions, images, or other content on this website are completely accurate, current, or error-free.

3.2. All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing and Payments

4.1. All prices on our website are listed in INR (₹) and are inclusive/exclusive of applicable taxes as specified.

4.2. We reserve the right to change prices at any time without prior notice. The price of a product as displayed at the time of purchase will be the price applicable to that transaction.

4.3. Payment must be made in full at the time of ordering. We accept payment through WhatsApp’s Payment method using UPI.

5. Shipping and Delivery

5.1. We aim to deliver products within the estimated delivery times provided at the time of purchase. However, we do not guarantee delivery dates and times.

5.2. Shipping costs will be calculated and added to the total price at checkout. Any additional customs or import duties are the responsibility of the customer.

6. Returns and Refunds

6.1. We accept returns of products in their original condition within 7 days of delivery. To initiate a return, please contact our customer service team.

6.2. Refunds will be processed using the original payment method within 2-3 days of receiving the returned item. Shipping costs are non-refundable.

6.3. Personalised or customised products are non-refundable unless they are faulty.

7. Intellectual Property

7.1. All intellectual property rights in the website, including but not limited to trademarks, logos, images, and text, are owned by or licensed to Divine Ornament. Unauthorised use is prohibited.

7.2. You may not reproduce, duplicate, copy, sell, or otherwise exploit any content on this website for commercial purposes without our express written consent.

8. Limitation of Liability

8.1. To the fullest extent permitted by law, Divine Ornament shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of or inability to use the website.

8.2. We do not guarantee that the website will be uninterrupted, secure, or error-free. We are not responsible for any technical issues or viruses that may affect your use of the website.

9. Governing Law

9.1. These terms and conditions shall be governed by and construed in accordance with the laws of Rajkot. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of Rajkot.

10. Changes to Terms and Conditions

10.1. We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes will constitute acceptance of the new terms.

11. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:
Divine Ornament,
Rajkot, Gujarat – India
Email: divinornaments@gmail.com
Phone: +91 78744 24948